A purchase is closed only after you have seen it and approved it! After receiving your order, you have right of withdrawal for 14 days. You can trade the product for another color or size, or return because you are not satisfied with what you have ordered. In that case you will get your money back along with the costs for returning your order.
Returning a product. How does it work?
- Send an email to firstname.lastname@example.org
- In your email, mention your name, order number, and the products that you would like to trade-in or return (with the article numbers).